At the client's request, accounts not recovered in the original collection effort can handled by our Second Placement service.
KLS is especially structured to pursue and salvage second placements (e. g., accounts that have previously been worked unsuccessfully by an agency as a primary placement). Full-service collection efforts are provided in the Secondary Phase, and payments are directed to KLS.
A "Second Placement" is any account assigned to a collection agency for collection that were previously worked by another agency. Because second placements tend to be more difficult to collect due to having already been contacted by another service and usually they are still refusing to pay, our rate for collection in second placements is a fee of 35%.