Customized, Personalized, Professional Accounts Receivable Collection Solutions

KROSS, LIEBERMAN & STONE has carefully and systematically worked to develop a reputation for excellence and professionalism. The result has been a successful licensed and bonded collection firm that can increase your cash flow and CUSTOM TAILOR A PROGRAM that meets your needs for collecting your delinquent accounts.

Whether you are a big commercial manufacturer/distributor or a local Dr’s office, you receive a thorough investigation of every account regardless of age, balance, or location ultimately resulting in a higher ratio of PAID accounts. We work towards this goal by immediately contacting every account within minutes of placement.

We don’t want to just help you MANAGE your accounts receivable; we want to insure that it is COLLECTED!

By the time we receive your delinquencies, you have already sent letters and past due statements. Therefore, it is our goal to make the whole collection process more humanized by initializing verbal communication with your accounts. Although we have an advanced computer system, OUR COMPUTER DOES NOT CALL YOUR ACCOUNT. Personal contact is extremely important in our effort to treat each debtor individually and maintain the debtor’s positive view of our client.

OUR APPROACH IS SIMPLE, GET IT RESOLVED TODAY.

Excellent recovery percentages (a current average of 67.17 % for in business accounts. This is an average and does not indicate that we won’t collect 100% for you.)

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WHEN YOU CHOOSE KROSS, LIEBERMAN & STONE YOU RECEIVE:

• A Professional Collection service that strictly adheres to the Fair Debt Collections Practices Act.
• An agency that offers SMARTER COLLECTIONS.
• An agency with an excellent reputation and a variety of references.
• An agency that is licensed and bonded.
• An agency that offers Litigation worldwide. Our staff follows up with your Attorneys on every claim, in an effort towards relieving you of the Litigation headaches.
• An agency that is a Member of the International Association of Commercial Collectors, ACCA and our top officers are individual members of The Commercial Law League of America.
• An agency that offers competitive contingency rates and fees that are clearly stated before any collections are made.
• Clear and concise methods of billing and remitting. We offer various remittance options and remit collections twice monthly.
• An agency with detailed, easy to read reports which are mailed/E-mailed promptly once a month.
• Fully automated including a completely windows based collection program that keeps collectors on-task, offers on-line Web placement, E-mail’s to assigned collectors, Online real-time report viewing, we allow you direct access to your collector(s) regarding details on any claim placed via CLIENT CONNECT, report scheduling on any schedule you choose (you will never have to wait again for a report to arrive) a database that can be tapped into to pull almost any report a client needs are a few examples of the benefits of our automation.
• An agency with a friendly and accessible Support Staff. We are still loyal to the personal secretary. You do not get trapped in voicemail “jail”.
• An agency that works towards getting you maximum results. Feedback is important in the collection process. We work as a team with our clients in order to effectively improve both our results and your internal efforts prior to placement.